RIM is introducing several new features in its market-leading BlackBerry® Enterprise Server 5 secure server software for business mobility. Version 5.0.2 is available today and delivers enhanced operational efficiency and cost savings. It features single sign-on (SSO), initial support for separating business vs. personal content on the BlackBerry® smartphone, new security self-service options for BlackBerry smartphone users, all new support for Microsoft® Hyper-V™ for server actualization, and much more.
Note: Businesses using the free BlackBerry® Enterprise Server Express companion to BlackBerry Enterprise Server to connect employee-owned BlackBerry smartphones to their business network can expect many of these new features in the next release of the software later this year.
Here are some of the highlights:
Single sign-on allows end users and administrators to directly and securely access BlackBerry Web Desktop Manager and BlackBerry Administration Service once they’ve signed in to the network without the need to re-enter their user ID and password. Smartphone users can be allowed access to the intranet, files and business systems “behind the firewall” directly from their BlackBerry smartphone without the need to enter their network password with the device already authenticated via Active Directory and BlackBerry Enterprise Server.
Remote removal of corporate data from employee-owned devices is a new function built into BlackBerry Enterprise Server 5.0.2 that is expected to be supported with an upcoming versions of the BlackBerry OS, allowing IT administrators to remove only corporate data from an employee-owned BlackBerry smartphone without affecting the employee’s personal information and applications. Additional features for keeping corporate content separate from personal content on employee-owned devices are expected later this year.
A new Individual-Liable Devices Policy permits employees who have purchased their own BlackBerry smartphones and have been connected to a BlackBerry Enterprise Server to access their personal email and calendar and make calls on their personal voice plan when the device is locked. It also prevents users from accessing organizer data from within social networking applications on their BlackBerry smartphones.
New security self-service options for end users – End users with BlackBerry smartphones connected to a BlackBerry Enterprise Server now have access to new self-service features in BlackBerry Web Desktop Manager, including the ability to reset their device password and lock the device, or remotely delete all device data and disable it in the event that it is lost or stolen. Previously, these functions could only be performed by contacting their IT administrator. (IT administrators can allow or disallow these self-service features.)
Flexible URL-based smartphone authentication – IT administrators can now assign different authentication requirements for specific URLs. For example, 2-factor authentication can be enabled for specific internal business systems containing customer information while no authentication may be required to access the Web.
Support for additional web browsers has been added to enable access to the BlackBerry Administration Service for IT Staff and BlackBerry Web Desktop Manager for employees via the latest versions of popular web browsers, including Google Chrome 4.0, Internet Explorer 8, Mozilla Firefox 3.6 and Safari 4.
Standardized BlackBerry Administration Groups for IT staff – BlackBerry Enterprise Server 5.0.2 ships with a set of predefined administration groups for IT administrators to quickly assign permissions and access to BlackBerry Administration Service for different IT staff responsibilities, including junior IT staff, help desk and senior administrators. These predefined administration groups reflect best practices and can help IT departments standardize permissions across their staff.
IT policy reconciliation – This new feature gives administrators the flexibility to leverage group administration to deliver IT policies to end users. IT policies can be assigned to groups and a blended IT policy can be delivered to the end users device based on the groups they belong to.
Support for Windows Server 2008 R2, upcoming support for SQL Server 2008 R2 and all new support for MS Hyper-V 2008 have been added to the BlackBerry Enterprise Server platform certification list. These continue to keep BlackBerry Enterprise Server compatible with leading business, network and communications systems in the market today. SQL Server 2008 R2 is expected to be supported within 30 days of release.
Brazilian Portuguese has been added to the languages supported, making BlackBerry Enterprise Server 5 now available in 7 languages, including English, French, Italian, German, Spanish, Japanese and Brazilian Portuguese.
The award-winning BlackBerry® Enterprise Server from Research In Motion (RIM) is the gold standard for enterprise mobility that almost all Fortune 500 companies as well as governments around the world depend on everyday for secure, efficient and reliable wireless communications. BlackBerry Enterprise Server brings corporate email, corporate phone lines, instant messaging, files and data “behind the firewall,” and business systems and processes to BlackBerry smartphones to enable mobile workers to stay productive and responsive on the go. It integrates with popular enterprise messaging environments including Microsoft® Exchange®, IBM® Lotus® Domino®, and Novell® GroupWise® and provides advanced IT administrative tools that simplify the management and use of BlackBerry smartphones in the enterprise. It meets the demands of large-scale, mission critical smartphone deployments with advanced mobile device management capabilities, over-the-air application provisioning, over 500 IT policies and controls, high availability, server environment monitoring, and support for virtualized servers. BlackBerry Enterprise Server is renowned for its market-leading security and has received more security accreditations globally than any other wireless solution. 250,000 servers have been deployed in over 170 countries, and it is available in seven languages. For more information, visit www.blackberry.com/server.
Free BlackBerry® Enterprise Server Express software is also available for businesses to wirelessly connect employee-owned BlackBerry® smartphones to the corporate network at no charge and without compromising security. It uses the same robust security architecture of the market-leading BlackBerry® Enterprise Server, and includes a subset of the over 500 IT policies and features available with the full BlackBerry Enterprise Server software. It works with Microsoft® Exchange and Microsoft® Windows® Small Business Server and can be installed directly on the email server for up to 75 smartphones or on a separate server for up to 2000 smartphones per server. It is a companion to BlackBerry Enterprise Server that can be installed with the same instance of Microsoft Exchange or Windows Small Business Server, and it can be connected to BlackBerry smartphones on either business or most personal BlackBerry data plans. For more information, visit www.blackberry.com/besexpress.